How to see your Doctor 

We operate an appointment system.  Appointments can be made either in person or by telephoning 709922.  You may consult any of the doctors but it is a good idea to stay with the same doctor if possible.

Urgent problems will always be seen on the same day, but it may not be with your usual doctor. 

If you are unable to keep an appointment please let the receptionist know in order that it can be offered to someone else. Patients can see the doctor of their choice.

Telephone Advice

The doctors and practice nurse will discuss any problems by telephone, if appropriate. They cannot, however, be interrupted whilst in consultation, so you may be asked to give brief details, to hold or call again.  

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Test Results

All test results are seen and assessed by the doctor. You may telephone for your own results after 11.00 am and the receptionist will be able to help you.

Please note that results for people other than yourself cannot be discussed or given over the telephone.

All specimens need to be handed in at the surgery by 12.30pm ready for collection by the hospital.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.