Optimising access to General Practice

It is appreciated that some people struggle to book appointments and access treatment.  Over the last 5 years, General Practice workload has grown in both volume and complexity, with a growing number of patients living with multimorbidity who need ongoing care.

Despite an expansion in the number of additional clinical roles within General Practice, pressure on access to appointments remain a significant challenge.

When contacting the surgery, we may refer you to a local Pharmacy, an alternative clinician, Patient Triage, LIVI, Enhanced Access or NHS 111.  For more information, see the appointments section of our website.