Community pharmacies – pharmacy first

Pharmacy First will enable community pharmacists to supply prescription-only medicines, including antibiotics and antivirals where clinically appropriate, to treat seven common health conditions without the need to visit a GP.

What are the seven common conditions?

  • Sinusitis
  • Sore throat
  • Earache
  • Infected insect bite
  • Impetigo (a bacterial skin infection)
  • Shingles
  • Uncomplicated urinary tract infections in women.

How can I access treatment from my pharmacy?

You can get treatment for these conditions by walking into the pharmacy or contacting them virtually. GP receptionists, NHS 111 and providers of emergency care will also be able to direct patients to pharmacies, that offer the service, if contacted.

Prescription requests

Patients can request repeat medication online or by submitting their medication requests to the surgery. Patients must allow up to 72 hours for the prescription to be processed, but not to make a request before 7 days of the medication being due.

Please allow up to 5 working days for acute medication requests.

Travel advice and vaccinations

Patients travelling abroad are required to submit a travel questionnaire to the practice not less than 8 weeks before travel. All NHS vaccines are available free at the GP surgery. Any vaccines not covered under the NHS; patients will be asked to make an appointment at their local travel centre.

Home visits

Home visit requests must be made before 10am for a same day appointment.